Unhappy customers…we have all dealt with them at some point in our life from working in retail, food, hospitality and service industries. The challenge is how do we best deal with the situation and customer. In the garage door industry dealers and installers work with homeowners and businesses everyday who may become unhappy for a variety of reasons.

When you look closely at garage door torsion or extension springs, you’ve likely noticed the colorful paint that is used to differentiate springs the overhead door industry. DASMA has created the industry standard for color-coding springs.

The torsion spring is an integral part of today’s garage door. It is a simple piece of mechanical hardware that uses a counterbalance assembly. Learn how to determine the spring wind, length, and inside diameter.

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