Delivery Direct, our in-house service, is designed to streamline your supply chain by providing direct delivery from your local SSC service center.
It's just a small way for us to express our gratitude for your selfless dedication and sacrifices.
Get rewarded simply by purchasing from your Supplier of Choice!
SSC Delivery Direct trucks can deliver your qualifying order in 1-2 days from your local service center withing a delivery radius of up to 150 miles.
Product pickup is located on the East facing first garage door.
New Years Day: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving: Closed
Day After Thanksgiving: Closed
Christmas Day: Closed
Pick-up hundreds of in-stock springs, operators and standard replacement parts, available when you need them while saving on freight.
Qualifying Delivery Direct orders deliver in 1-2 days from your local service center within a delivery radius (where the crow flies) up to 150 miles, due to DOT restrictions, when you place your order by 1:00 PM. City regions are representative, and the actual delivery zone is subject to mileage from your local service center. To qualify, orders must meet 1 of the following: 3 garage doors, $3,000 minimum order, 10,000 lbs. max. weight or 1,000 lbs. of springs. Call our service center to get started today at 602-607-0666.
At SSC, we believe that exceptional products deserve exceptional service. That’s why we’ve assembled a dedicated team to optimize every facet of our operations, paired with cutting-edge manufacturing facilities designed to streamline production and deliver rapid turnaround times. We recognize that in today’s competitive market, every moment counts in helping your business stay ahead.
Please Note: Lead times below do not include SSC’s Delivery Direct. Lead times may be subject to change in the event of unforeseen carrier issues or staffing challenges that could potentially lead to delays. For precise lead times contact our sales team at 833-772-3667.
Place Semi-Truck orders by 11:00 PM and Pick-Up, UPS Ground and Air orders by 1:00 PM.
Custom Spring Quantity | Ships Out |
---|---|
< 10 | Same day if before cut-of time above |
< 10 | Next day if after cut-of time above |
< 20 | 1-2 days |
< 30 | 2-3 days |
> 30 | Factory Direct |
We’re here to help you with all of your garage door needs, from custom springs to complete doors, we have it all. Need product assistance? Stop in or call our expert team and we’ll get you back on track in no time. Our e-commerce website is also available 24/7 for those late night orders you need to place for next day pickup. It’s also a great spot to check out our special offers.
Sincerely,
Anthony, Cliff, Walt, and Mike
*Required
Absolutely! Depending on the order size and availability, our team will need time to prepare your order, but you are welcome to wait in our lobby with refreshments. For custom or out-of-stock products please call our Phoenix service center at 602-607-0666 to find a delivery option that works best for you and your business.
Yes, for in-stock products there is a $25.00 minimum to make a purchase but there are no quantity requirements. If you are ordering custom SSC DuraMaster® springs there is an order minimum of 25 springs for in stock colors and 100 for customer RAL colors. Learn more. With Delivery Direct, we can deliver loads locally within 150 miles that meet the following minimum requirements: 3 garage doors, $3,000 minimum order, 10,000 lbs. max. weight or 1,000 lbs. of springs. Learn more about Delivery Direct.
Yes, there is overnight parking for semi-trucks and other order pick-up vehicles. Please call our Phoenix service center at 602-607-0666 ahead to verify availability.
To place a custom spring order please call our Phoenix service center at 602-607-0666 or customize your springs online.
At Phoenix service center we stock a variety of products from torsion springs to door hardware. For full availability, please call our team at 602-607-0666.
Most orders will be staged within 2 hours. Larger orders may need more time to process, so please call our Phoenix service center ahead at 602-607-0666 if you would like to pick up same-day. At the time of placing your order, please inform our sales team if you have special requests for palletizing your order.
You can log into your dealer portal to track or check the status of your order or you can call our Phoenix service center at 602-607-0666 and speak with our Sales Specialist. You will also receive an email regarding your order status to the email address associated to your online account.
If you need to start a return, stop by our Phoenix service center with the product and we can start the return process. You can email or call your replacement order ahead of time at 602-607-0666 so our team can have this ready for you – just bring in your return and we will process it. Please note, open electrics that are not factory sealed cannot be returned.
With Delivery Direct, we can deliver loads locally within 150 miles that meet the following minimum requirements: 3 garage doors, $3,000 minimum order, 10,000 lbs. max. weight or 1,000 lbs. of springs. Have a smaller load? Please call our Phoenix service center at 602-607-0666 to find a delivery option that works best for you and your business. Learn more about Delivery Direct.
To purchase products from SSC, you must be a qualified professional garage door dealer and submit an application to SSC for approval. Apply online today, visit our Phoenix service center for assistance or call us at 602-607-0666 to get started.
Yes, if we have the garage door sections in-stock you can pick up same-day. For a streamlined turnaround time, please call our Phoenix service center at 602-607-0666 beforehand and we will have it staged for you for a quick load and go experience.
The average turn-around-time for in-stock window options is 2 days or less. Please call our Phoenix service center at 602-607-0666 to check current lead times.
Yes, SSC manufactures duplex springs. Our Phoenix service center has 6” outer spring with 3-3/4″ inner spring duplex springs available as a custom-cut option. We offer same-day turn-around-time depending on the size of the order when it is placed before 1:00 PM (MST).
Yes, SSC manufactures springs for truck and trailer doors. We can make Whiting® and Todco® torsion assemblies. We also offer trailer door replacement parts.
Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM
Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM
Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686
Fax
Local & Int’l: 330-556-6686
Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM
Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM
Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686
Fax
Local & Int’l: 330-556-6686
Offer valid 11/20 – 11/22/23. Multiple orders will be totaled and gear awarded on final invoice total. To qualify invoice must meet minimum total less freight and/or taxes. All items shipped to address on file in 6-8 weeks. While supplies last. Promotional items subject to change without notice. No prize customization. Promotional items shipped to US addresses only. All items imprinted with SSC. Phone orders available Monday, 11/20-Wednesday, 11/22. Account must be current and in good standing to qualify. Additional restrictions may apply.