In this how-to guide, we will be going through the proper steps to convert a garage door from an extension spring to torsion spring setup. We are confident that this guide will help you be a better installer and, in turn, help you provide better service and value to your customer.
This quick guide is brought to you by Solution Education, our free, online education series offered to all our customers. In this guide we will cover the safest way to repair an unbalanced extension spring due to a broken or unbalanced cable. We hope this guide helps you be a better installer and provides exceptional service to your customers.
Once you’ve completed shopping, click on the cart icon in the upper right-hand corner of the website. This allows you to review everything you have saved in your cart and will also show the number of product types you have saved. Here you can delete items or change the quantity, apply any rewards, and add a coupon if you have one. When you have everything entered correctly click ‘check out.’ Now you can select your shipping address and contact information from your saved information or enter a new one.
SSC’s payment portal allows you to quickly make a payment and review past invoices. Our accounting team can get you set up immediately and even if you’re a long-standing customer, you can see your full invoice history right away.
One of the newer features added this year was the ability for customers to review products on our website. This will help others know what items customers view as top quality and provide us feedback on what products aren’t meeting your expectations.
Over the past 10 years, SSC has had a passion to share the industry knowledge our talented team has acquired. From this idea, we created Solutions Education, a video training program that permits you to pick and choose what you want to learn. We have every topic covered from how to measure springs to installing new operators. We even offer tips on how to market your company.
There are two ways you can look for products. First, we’ll look at the sites top navigation. We divided products into similar groups for faster shopping. You can shop by Springs, Hardware, Operators and Parts, Weather Seal, and gate-specific products. You can also view products that have more of a specialty use like truck doors, tools, screen doors, and folding gates.
Every SSC customer is able to access our website for the most up-to-date pricing, training videos, catalogs, and additional resources. New customers are now assigned a login as part of our new customer introduction. If you aren’t a new customer and don’t know if you have an online login, give us a call and our sales team can help set you up.