Customer Service at SSC is very important to us, but even more importantly, to our clients. After all, service is in our name. We hope the content in this article helps you provide better service and value to your customers.
Here at SSC we value our customers and we truly want you to be successful. Many businesses develop their online presence through social media, specifically Facebook. They create their Facebook page, begin promoting it and encourage friends, customers and others to “like” the page. But businesses often overlook a far more beneficial online tool especially for SEO...
Over the years, SSC has focused on quality. That includes everything from our manufactured springs to our customer service. This idea formed with Clarence Veigel and has continued through 4 generations of leadership as a core value for SSC. Our incredible sales staff is eager to answer your most challenging questions about engineering springs or the products we sell.
Unhappy customers…we have all dealt with them at some point in our life from working in retail, food, hospitality and service industries. The challenge is how do we best deal with the situation and customer. In the garage door industry dealers and installers work with homeowners and businesses everyday who may become unhappy for a variety of reasons.