Over the past 10 years, SSC has had a passion to share the industry knowledge our talented team has acquired. From this idea, we created Solutions Education, a video training program that permits you to pick and choose what you want to learn. We have every topic covered from how to measure springs to installing new operators. We even offer tips on how to market your company.
Each of our customers has access to these courses for FREE… so let’s get started! On the SSC ‘Home’ page, click the drop-down menu under the ‘More’ tab and click on ‘Education’. Courses are split up by category and skill level. Each of our courses has a quiz at the end that permits you to see individual progress. You can also submit the certificates of completion for IDEA educational credits.
Now that you know what Solutions Education can do, let’s get started on setting up your team for training. As an ‘Owner’ or ‘Manager’, you can add new employees to your SSC web account. To do this, after you’ve logged in, go up to your user account information at the top right of the screen and click ‘account settings’. From there, click on ‘Users’ then ‘Invite’ on the left side panel. Type in the user’s email address and assign their user level.
If you’d like your employees to focus on specific courses, you can assign multiple videos to their watch list. While still in the ‘Users’ panel, go to ‘Create Course Assignments’. A list showing all our possible courses will appear. When you click on ‘Assign Course’ a list of everyone with a company web account will appear. Select as many names as you need, and the course will automatically be added to their ‘Watch Later’ list.
You can also see the progress each trainee has made on their course list. Click on their progress report to see which courses they have, the date they completed the course and the score on their quiz. You can also click on the email button to receive the completion certificate for submission to IDEA.
For more information and visual step by step instructions, visit our YouTube https://www.youtube.com/playlist?list=PLRixCVaF_1L1f8q4WHl3zEZTlkZ4dANQn to watch a short video on each of these topics!
Safety Disclaimer: In order to see all procedures completely, there may be safety measures that are not taken by our actors. Be sure to follow any and all proper safety requirements and refer to your manufacturer’s installation manual for details. Your health and safety is the #1 concern. Failure to understand/follow the recommendations in the course could result in property damage, personal injury or death. While all efforts are made to provide accurate information and guidance, it is impossible to predict all door circumstances. Accordingly, the user agrees that the user of this video; products and information contained herein are at your own risk. In no event shall Service Spring be liable for any property damage, personal injury/death, or any other loss or damage that may result from your use of the information and products provided on this video. All information contained within this site is provided “as-is” without warranty expressed or implied. User assumes all responsibility/risk for use of information and products purchased. If you have any doubts about your ability to perform the work safely, we recommend you contact another door professional to complete your repair.