Upselling and Cross-Selling
Gain insight into the process of upselling and cross-selling additional or better quality products to your customer without being overbearing or losing their business.
Tag: Customer Service
The 4 C's of Customer Service
Customer Service at SSC is very important to us, but even more importantly, to our clients. After all, service is in our name. We hope the content in this article helps you provide better service and value to your customers.
The Importance of Google My Business
Here at SSC we value our customers and we truly want you to be successful. Many businesses develop their online presence through social media, specifically Facebook. They create their Facebook page, begin promoting it and encourage friends, customers and others to “like” the page. But businesses often overlook a far more beneficial online tool especially for SEO...
How to Manage Unhappy Customers
Unhappy customers…we have all dealt with them at some point in our life from working in retail, food, hospitality and service industries. The challenge is how do we best deal with the situation and customer. In the garage door industry dealers and installers work with homeowners and businesses everyday who may become unhappy for a variety of reasons.
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