Meet the Service Spring Team

The individuals who work at Service Spring share the same principles to continually exceed the expectations of our customers.


We build exceptional relationships, provide unprecedented customer service, openly share expertise and resources, and purposefully do what is right.

The Team

Matt's Dog

Matt McAlear

Chief Executive Officer

Matt McAlear

CEO - The McAlear Group

Who would you like to meet again for the first time and why?

My spouse so she would think my jokes are funny again!

Summarize your life in one sentence.

I was born into a loving and highly driven family that has taught me the significance of the inherent value in every person and living by your principles to make an impact.

What is the biggest surprise you've ever had?

Besides my wife saying yes to me, I'd have to say the first time my father showed me what he actually did for aliving and seeing him in action.

Do you have any pets?

I have one dog, his name is Winston and he's a Goldendoodle.

Rankin's Family

Rankin Walkup

Vice President of Sales

Rankin Walkup

Vice President of Sales

Who would you like to meet again for the first time and why?

I think it would be really neat to meet Craig Groeschel, author and pastor of Life Church. Craig just seems like a very neat down to earth guy that would have some solid advice. He also finds time to do all of this while raising 6 kids. I think it is amazing the balance that he is able to bring to such a busy schedule.

Summarize your life in one sentence.

I have been blessed to be a part of such a wonderful family and team.

What is the biggest surprise you've ever had?

After deciding to stop having children at 4, the news of our 5th was quite surprising.

What are your favorite hobbies?

My favorite hobby is hiking with my family.

Patrick's Dog

Patrick Feehily

Director of Sales

Patrick Feehily

Director of Sales

Who would you like to meet again for the first time and why?

Mike McAlear – I had the pleasure of meeting Mike while interviewing with SSC in 2017, but we never had the opportunity to connect 1–on–1 for very long, and I wish we had.

Summarize your life in one sentence.

A winding path that has been exceptionally tough at times, but filled with more rewards and great experiences than I ever expected – I wouldn't change a thing.

What is the biggest surprise you've ever had?

I really don't have a good answer for this...

Do you have any pets?

I have one dog, her name is Belle and she's a 1–1/2 year old Yellow Lab.

Steve's Dogs

Steve Smith

Inside Sales Supervisor

Steve Smith

Inside Sales Manager

Who would you like to meet again for the first time and why?

Eddie Van Halen, that choke hold was totally unnecessary.

Summarize your life in one sentence.

Every strike brings me closer to the next homerun.

What is the biggest surprise you've ever had?

Been lucky, everything is going as planned so far, no surprises.

Do you have any pets?

I have two dogs, Maizee and Maggie and they are both Brussels Griffons.

Rob Golfing

Rob Treen

Service Center Manager

Rob Treen

Orlando Service Center Manager

Who would you like to meet again for the first time and why?

My grandfather. He died while I was a baby and lived a pretty interesting life from what I am told.

Summarize your life in one sentence.

The voice in my head never says no!

What is the biggest surprise you've ever had?

The week after moving to Florida there was a 2–3 foot snake crawling around in my garage. We did NOT become friends

Kittens or Puppies?

Puppies

Nick's Dog

Nick Hitt

Service Center Manager

Nick Hitt

Chicago Service Center Manager

Who would you like to meet again for the first time and why?

My mother, she died when I was only 4 so I never got to really know her.

Summarize your life in one sentence.

To give whatever it takes to do things right.

What is the biggest surprise you've ever had?

Having kids, neither were planned but both were a blessing.

Do you have any pets?

My dog’s name is Arnold, he’s a 188 pound French Mastiff. He’s the dog from Turner and Hooch. Also known as a gentle giant. Arnold is so big he takes up a 1/3 of the couch. He loves to go for walks and take 13 hour naps. He drools, a lot, especially when he knows there is human food. He’s extremely friendly and loves to go to Home Depot and have everyone pet him. He’s also extremely protective of his family if he feels they are in danger.

Keith's Hobby

Keith Sayyae

Service Center Manager

Keith Sayyae

Detroit Service Center Manager

Summarize your life in one sentence.

Not enough hours in the day!

What is the biggest surprise you've ever had?

When my son needed Tommy John surgery at only 15 years old

What are your favorite hobbies?

My favorite hobbies include coaching and watching my boys play baseball.

Jacob's Dogs

Jacob Heath

Service Center Manager

Jacob Heath

Monclova Service Center Manager

Who would you like to meet again for the first time and why?

Pat McNamara – He's been and inspiration to me, changing my mindset and outlook on everyday tasks and events in a more positive way.

Summarize your life in one sentence.

My life has been a gift and very rewarding (so far).

What is the biggest surprise you've ever had?

My daughter. Biggest, but best surprise I've ever had.

Do you have any pets?

I have two dogs – Gunner is a German Shepherd/Husky mix and Max is a black & white Border Collie/Mix. We adopted Gunner as a puppy three years ago. He is full of energy, constantly wants to play catch, and is an expert at sneaking food off our plates. Max was adopted from the Toledo Humane Society 2 years ago. He acts like a giant teddy bear and lays on people as if he only weighed ten pounds. He’s not into playing catch or running around. Instead, he’d rather spend the whole day hugging us and staying by our side.

Jeremy's Dog

Jeremy Evener

Territory Sales

Jeremy Evener

Territory Sales

Who would you like to meet again for the first time and why?

I would like to meet my grandfather again so I could ask him earlier about his life and hear all the amazing stories from his youth, time spent in Europe during WWII, and all the time prior to him becoming my grandfather.

Summarize your life in one sentence.

If at first you don't succeed try, try again.

What is the biggest surprise you've ever had?

No surprises come to mind. However, life is full of surprises if you only look. Some of my favorites are random hugs from my two sons or a weekend adventure to nowhere in particular.

Do you have any pets?

  • Name: Guinness
  • Breed: Pitt bull / Hound mix
  • Favorite activities: Sleeping, playing with sticks, snuggling, and swimming

Scott's Dog

Scott Zam

Territory Sales

Scott Zam

Territory Sales

Who would you like to meet again for the first time and why?

So far nobody comes to mind

Summarize your life in one sentence.

I am what I am

What is the biggest surprise you've ever had?

I am still waiting for this to happen

Do you have any pets?

I am the proud owner of 3 dogs with very different personalities. My oldest is my 4–1/2 year old German Rottweiler named Ares after the God of war. My 2nd is my 1–1/2 year old French Bulldog named Sophie. My wife thinks she a Mommy’s girl but she just loves everyone. My 3rd is my 6 month old French Bulldog named Stanley a.k.a. Super Stan. Stanley is just as adorable as he looks and a great little brother to Sophie.

Colorado Mountain Stream

Rob Ellefsen

Territory Sales

Rob Ellefsen

Territory Sales

Who would you like to meet again for the first time and why?

My grandfather: to get his fresh perspective of me.

Summarize your life in one sentence.

No regrets and continuing my journey with health and a smile!

What is the biggest surprise you've ever had?

Having a son

What are your favorite hobbies?

My favorite hobby is fly fishing up in the Colorado mountains.

Chris' Bowling Awards

Chris Bagrowski

Territory Sales

Chris Bagrowski

Territory Sales

Who would you like to meet again for the first time and why?

My cousin who played major league baseball for the Dodgers. I was only 12 when I met him so I would like to ask him now what challenges he faced and how he was able to stayed focused and determined on his ultimate goal of playing professionally.

Summarize your life in one sentence.

Can anyone truly summarize their life in a single sentence?

What is the biggest surprise you've ever had?

Finding out my wife at the time was in premature labor with our first child

What are your favorite hobbies?

Bowling, fishing and sending time with my kid are all things I enjoy. I have also bowled five 300–games so far in my lifetime.

Bob's Dog

Bob Reilly

Territory Sales

Bob Reilly

Territory Sales

Who would you like to meet again for the first time and why?

Myself when I was 18, because I would tell him to save more money so I could retire sooner.

Summarize your life in one sentence.

Life is like a roller coaster with all the joys and sorrows but it made me who I am, and I am proud of it.

What is the biggest surprise you've ever had?

Finding out I was a father for the first time... and the second time.

Kittens or Puppies?

Puppies

Craig's Family

Craig Radabaugh

Territory Sales

Craig Radabaugh

Territory Sales

Who would you like to meet again for the first time and why?

John Wooden, greatest NCAA basketball coach of all time, to discuss his "Pyramid of Success".

Summarize your life in one sentence.

Blessed much more than I deserve with an amazing wife, three sons and their families with five grandkids, and grateful to work since 1991 in an industry I love, for one of the most respected manufacturers in the industry.

What is the biggest surprise you've ever had?

Early years during career as a banker, helping clean debris from a foreclosed commercial property and almost stepped on a possum.

What are your favorite hobbies?

I love spending time with my family.

Chai's Hobby

Chai Saephan

Territory Sales

Chai Saephan

Territory Sales

Who would you like to meet again for the first time and why?

Molly, an old friend whom I haven't seen in years

Summarize your life in one sentence.

Piecing together fragments in order to see the bigger picture

What is the biggest surprise you've ever had?

Still to be determined

What are your favorite hobbies?

Fishing has been a hobby since my childhood. Been on a long hiatus but am currently working to become a better angler.

Joleen's Dog

Joleen Frazier

International Sales Manager

Joleen Frazier

International Business Coordinator

Who would you like to meet again for the first time and why?

My grandparents. If I were able to meet them again for the first time, but as an adult, I would learn more about their lives from their perspectives. Their triumphs & their struggles, what's important to them & how that may have changed over time, their life lessons. I would try to soak up as much wisdom as I could!

Summarize your life in one sentence.

No matter what life throws at me, I do my best to stay positive, be brave, work hard, have fun, and be kind.

What is the biggest surprise you've ever had?

Finding out I was pregnant with my daughter. Best & biggest surprise so far!

Do you have any pets?

Meet Liam! He’s a 7–year–old mix we adopted from a local rescue. We were told he’s a Great Dane mix, but he stopped growing around 65 lbs. He was a very mischievous puppy but he has turned out to be the BEST dog! He loves people and gets along great with kids. He also loves fetch, boat rides, snuggles, and chasing squirrels.

Jeanne's Dogs

Jeanne Solomon

Inside Sales Senior Leader

Jeanne Solomon

Inside Sales Senior Leader

Who would you like to meet again for the first time and why?

No one, everyone I have met in my life is special to me in one way or another, meeting them again would ruin that.

Summarize your life in one sentence.

Crazy at times but always an adventure.

What is the biggest surprise you've ever had?

When the doctor told me I was having twins.

Kittens or Puppies?

Kittens

Dave's Dogs

Dave Coronado

Inside Sales Senior Leader

Dave Coronado

Inside Sales Senior Leader

Who would you like to meet again for the first time and why?

No one – I'm good.

Summarize your life in one sentence.

I'm a happy grandpa

What is the biggest surprise you've ever had?

You can't surprise me! I always find out

Do you have any pets?

Here are my boys – Dakota in the background (he’s 2 years old and a rescue) – Balboa is almost 3 years old and we have had him since he was a pup. Both boys love to be outside. Balboa loves his baby pool and he loves to play ball. Dakota on the other hand would rather just play fight with Balboa and enjoys taking his ball from him.

Jeff's Hobby

Jeff Hennen

Inside Sales

Jeff Hennen

Inside Sales

Who would you like to meet again for the first time and why?

Marcus Luttrell. I would have liked to talk to him longer and thank him for his service to our country.

Summarize your life in one sentence.

Just keep swimming.

What is the biggest surprise you've ever had?

I have a few but they aren't things I can share.

What are your favorite hobbies?

I enjoy cooking and grilling. I recently got a smoker and pictured is my first attempt.

Bobbie Sue's Dog

Bobbie Sue

Inside Sales

Bobbie Sue Horrisberger

Inside Sales

Who would you like to meet again for the first time and why?

My boys, just to hold them again as babies and take that moment in one more time.

Summarize your life in one sentence.

A little bit of crazy, a little bit of loud, and a whole lot of love.

What is the biggest surprise you've ever had?

How much having kids can change the amount of love in your heart.

Do you have any pets?

Charlie, our beagle he is 3 years old. He loves to go on walks with me every day. During the winter he likes to sport a sweater because he gets cold very easy.

Carli's Dog

Carli Ringer

Inside Sales

Carli Ringer

Inside Sales

Who would you like to meet again for the first time and why?

My best friend back in 1st grade.

Summarize your life in one sentence.

Spending as much time outdoors as I can and eating all the tacos.

What is the biggest surprise you've ever had?

My engagement!

Do you have any pets?

This is Raya! She is a Chesapeake Bay Retriever. Raya loves to swim, run through the woods, cuddle, and get into the garbage. This pup is quite the trouble maker but knows how to suck up for attention. She has the best personality and is a great companion!

Mike's Record Collection

Mike Rodriguez

Inside Sales

Mike Rodriguez

Inside Sales

Who would you like to meet again for the first time and why?

My parents since I don't recall meeting them the first time.

Summarize your life in one sentence.

Live, laugh, love.

What is the biggest surprise you've ever had?

That a reality television star got elected president of the United States.

What are your favorite hobbies?

I am an avid music fan and record collector. A friend of mine got me into buying vinyl around 2007 and I’ve been going ever since! Half the fun is digging around in record stores and at this point I have about 550 records. My collection mostly consists of metal, punk, hip hop, and indie.

Bobby's Dog

Bobby Jones

Inside Sales

Bobby Jones

Inside Sales

Who would you like to meet again for the first time and why?

I would like to meet Clint Eastwood and now that I am a little older and know the person and not just the movie star our conversation would be different.

Summarize your life in one sentence.

Living life to the fullest one day at a time as we are not guaranteed tomorrow.

What is the biggest surprise you've ever had?

My son–in–law gave me a new air conditioning system installed for my house on my birthday.

Do you have any pets?

This is my little buddy Duke. He is a Minpin and weighs about 8 pounds. His best friend is Chris Bagrowski’s leg.

Addy's Dogs

Addy Christoff

Inside Sales

Addy Christoff

Inside Sales

Who would you like to meet again for the first time and why?

If I could go back and meet someone for the first time knowing what I know now, it would be my dad. If I could go back and meet someone for the first time not knowing what I know now, I would not go back.

Summarize your life in one sentence.

My birthstone is a coffee bean.

What is the biggest surprise you've ever had?

When my boyfriend of almost 10 years surprised me and purposed at the Zoo! My whole family was there and I had no idea it was coming since he can't keep surprises to himself!

Do you have any pets?

I have two dogs, Kiko is on the left and Kruz is on the right.

Alex's Hobby

Alex Coronado

Inside Sales

Alex Coronado

Inside Sales

Who would you like to meet again for the first time and why?

I don't necessarily want to meet anyone over, I'm happy with everyone I've meet in the past and present.

Summarize your life in one sentence.

Crazy and fun, but worth it.

What is the biggest surprise you've ever had?

I don't really like surprises

What are you favorite hobbies?

I really enjoy going on various adventures with my three boys. Currently our favorite place to visit is the Toledo Zoo & Aquarium

Ashley's Dog

Ashley Lu

Inside Sales

Ashley Lu

Inside Sales

Who would you like to meet again for the first time and why?

I would meet my mom before she had children. It would be awesome to see her wild, true self before she became a mother.

Summarize your life in one sentence.

I probably shouldn't have ate all that ice cream.

What is the biggest surprise you've ever had?

My biggest surprise was when I found out I am pregnant and having a baby girl!

Do you have any pets?

Nymeria is a year and a half old and is a Rat Terrier and Ronan is a year old Pitbull. Nymeria likes to spend her time chewing on her toys and picking on her brother, while Ronan prefers to relax, cuddle and take naps in the sun. Nymeria’s favorite game is hide and seek and Ronan loves to play tug of war. Both love being outside, going for a run, and eating ice cream.

Denny's Animals

Denny Ryan

Inside Sales

Denny Ryan

Inside Sales

Who would you like to meet again for the first time and why?

My wife, so I could go thru our dating and time together before kids and enjoy our time together more.

Summarize your life in one sentence.

Very blessed and fulfilling thru the years with my family.

What is the biggest surprise you've ever had?

My 50th birthday. The amount of grandchildren I have been blessed with.

Do you have any pets?

I have two pets, Bozzo the dog and Melvin the cat.

Chris' Dog

Chris Aubry

RGA Specialist

Chris Aubry

RGA Specialist

Who would you like to meet again for the first time and why?

My dog, the first time I met him I knew he was my best friend and that was a great feeling.

Summarize your life in one sentence.

Life is a roller coaster!

What is the biggest surprise you've ever had?

How beautiful my baby is. I knew she would be amazing but she really is perfect.

Do you have any pets?

I have two dogs. One is a two and a half year old Nova Scotian Duck Toller named Bear. He is truly a man’s best friend type of dog. The other is a year–and–a–half old Havanese mix named Ollie. He is just the happiest dog ever!